LEARN BUSINESS SKILL ONLINE

Alcohol Personal Licence Holder

This course starts with an overview of UK alcohol licensing laws and the importance of promoting

the four key licensing objectives.

Course Description

Info Video

Buy Now

Anti Harassment and Bullying

This course covers the commitments that will be laid out in your company's anti-harassment and

bullying policy. It then explains the differences between harassment and bullying, the steps that can be taken if either of these occur in or out of work, and some case studies to illustrate the points

covered throughout the course.

Course Description

Buy Now

Anti-Bribery and Corruption

This course examines some of the reasons why bribery and corruption occur as well as providing an overview of how common these practices are believed to be, before discussing how normal business activities, such as gifts, hospitality, sponsorship and donations, can be manipulated to become bribes. 

Course Description

Buy Now

Anti-Money Laundering

The course discusses a number of money-laundering offences, including tax evasion, theft, fraud,

bribery and the financing of terrorism. You'll learn about some of the 'red flags' which could indicate illegal activity, and the connections between money-laundering and certain financial institutions.

Course Description

Buy Now

Conflict Resolution in the Workplace

This course starts by explaining what constitutes conflict in the workplace before moving on to look at some of the most common causes and the effects this can have on the workforce. 

Course Description

Buy Now

Customer Service

This course will start by making it very clear exactly what we mean by customer service, and why it’s so vital. It then goes into detail about the goals of great customer service, communication skills both verbal and non-verbal, discovering and understanding customer needs and much more.

Course Description

Info Video

Buy Now

Developing Good Employee Relations

This course will define employee relations and cover the many benefits good relations can bring to

an organisation. It'll explain how to build confidence in management, including sharing the company vision, building strong teams and the importance of employee feedback.

Course Description

Info Video

Buy Now

Developing Teamwork

This course explains in detail what team working is and covers some of the basic principles for

putting together a group of people who will work well together. It then goes on to cover conflict

within teams, explaining some of the reasons conflict occurs and some strategies for managing it. It finishes off by exploring some of the different styles of management behavior and how to develop a resilient team.

Course Description

Info Video

Buy Now

Disciplinary Procedures

The aims of the disciplinary procedure are to provide a framework within which managers can work with employees to maintain satisfactory standards of conduct and to encourage improvement when necessary.

Course Description

Buy Now

Effective Delegation

This course will start with the essentials - defining exactly what we mean by delegation and why it’s so important. It then goes into details about, the elements of delegation, overcoming the barriers to delegation, how you can choose which tasks to delegate and who to the process of delegation and much more.

Course Description

Info Video

Buy Now

Equality, Diversity and Discrimination

We’ve all heard and used the words ‘equality’ and ‘diversity’ before but what do they actually mean and how do they affect you as an employer or employee? Well if you take the words on their own they are actually quite different, equality is the state of being equal, especially in rights and opportunities.

Course Description

Info Video

Buy Now

Facebook for Business

Facebook is the world’s largest social network. With over a billion users it’s very likely that a

proportion of your target customer audience will have a Facebook account. In the ‘Social Media for Business’ course you’ll have been encouraged to research and investigate the preferred social media platforms used by your target audience, so you should have a good idea at this point if Facebook is one of the right platforms for you.

Course Description

Info Video

Buy Now

Introducing GDPR

This course is aimed at anyone who has access to personal data. This mainly applied to front line

data processors but will also include HR personnel, supervisors and managers.

Course Description

Info Video

Buy Now

Introduction to Emotional Intelligence

This course will introduce the concept of emotional intelligence and look at how you can use it in

effective and meaningful ways. It will examine the difference between emotional intelligence and IQ and dispel some of the myths surrounding emotional intelligence. It contains a sections on the

advantages and disadvantages of using emotional intelligence and considers the biological purpose for emotions and how best to manage them.

Course Description

Info Video

Buy Now

Leadership Skills

This course starts by introducing the basics of leadership and explores where the concept originated from. It then goes on to discuss various leadership theories, including situational leadership, contingency theories, transactional and transformational leadership and more. It then moves on to discuss developing teams including and team members by looking at the role leaders play in this. 

Course Description

Info Video

Buy Now

Licensed Premises Staff Training

This course starts with an overview of UK alcohol licensing laws and the importance of the four key licensing objectives.

The course will also discuss mandatory conditions, which are compulsory for all licensed premises and looks in detail at the major issue of age verification.

Course Description

Buy Now

LinkedIn for Business

LinkedIn is a very valuable tool to find the key decision makers within certain companies. It’s used

for finding the best point of contact, gaining familiarity with their background before a call or sales

pitch, making such contact much more effective.

Course Description

Info Video

Buy Now

Managing Meetings

The course starts with some basic definitions and statistics that outline how important running

meetings effectively can be.

Course Description

Info Video

Buy Now

Managing Sickness and Absence

This course will help you to understand the different types of absence and Identify ways of

measuring absence. It covers why you should complete return-to-work forms and how to conduct

effective return-to-work meetings. The course finishes off by explaining the formal processes

involved in managing absence and how to apply appropriate policies.

Course Description

Info Video

Buy Now

Negotiation

This course covers the basics of what constitutes a negotiation, the key stages of a negotiation, skills you can apply to your negotiations and some practical advice so you can bring all of this together and become a more effective negotiator.

Course Description

Buy Now

Objective Setting

This course aims to help you write effective objectives that deliver results. It covers the importance

of goals and objectives and why we need them, the barriers to you achieving your objectives and

how to overcome them, what SMART objectives are and how to write and identify them and

concludes with some tips for successful objective setting.

Course Description

Info Video

Buy Now

Presentation Skills

This course covers the common mistakes people make when preparing for and giving a presentation so you can avoid these, as well as going over good practice and providing some practical advice that you can put to good use the next time you have a big presentation to make.

Course Description

Buy Now

Project Management

This course covers some of the common project management methodologies, setting goals, and

actually achieving them, identifying the need for a project to be started, using key project

management tools and much more.

Course Description

Info Video

Buy Now

Sales Skills

The course will start by providing an overview of the basic rules for sales people, along with the right mindset, self-assessment and the goals you’ll need in the short, medium and long term.

Course Description

Buy Now

Search Engine Optimization for Business

The key is understanding what search engines need ‐ and since 90% of all searches in the UK are via Google, this pretty much means understanding Google. This course will explain the proven

techniques that will help you reach and maintain the number one results spot.

Course Description

Info Video

Buy Now

Sexual Harassment in the Workplace

This course will start by defining sexual harassment and explaining how protection comes from both employment law and criminal law. You'll see from workplace statistics how widespread and serious the problem is, and how the management response to concerns raised is often poor or non-existent. 

Course Description

Info Video

Buy Now

Social Media for Business

This course is designed to assist people in business to understand how social media techniques can be used as an effective business marketing tool. The object is to provide sufficient information to enable you to develop a social media strategy for a business and implement that strategy personally or through the informed engagement of third party specialists.

Course Description

Info Video

Buy Now

Stress Management

This course will cover an introduction to stress and why it’s a problem, some of the causes of stress and some ways to minimize the risk of stress.

Course Description

Buy Now

The Principles of Performance Management

In formal terms, performance management involves the achievement of performance targets

through the effective management of people and the environment in which they operate. It’s about

setting achievable goals for the organisation and targets for individuals and teams.

Course Description

Buy Now

Time Management

This course can help, by introducing you to some of the theories and techniques of time

management that can really make a difference.

Course Description

Info Video

Buy Now

Twitter for Business

Twitter is a real‐time information sharing network where users can share messages, news, images,

opinions and links via short bursts of information called ‘tweets’ – these tweets have a character

limit of 140 including spaces, which may sound very short but you might be surprised at how much you can get into a little space and how much influence that can have. 

Course Description

Info Video

Buy Now